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What NOT to say-Part 2

[vc_row][vc_column][vc_column_text] Last week I wrote about what NOT to say. I wanted to follow up in this blog with what NOT to say in regard to your client consultation. [/vc_column_text][vc_empty_space height=”12px”][vc_column_text]This is an area of which many Technicians are intimidated by. I can certainly relate – in my prior years. However, as I become more educated and more […]

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What NOT to say

[vc_row][vc_column][vc_column_text]With my passion for education, I have made a point to learn about proper communication.[/vc_column_text][vc_empty_space height=”12px”][vc_column_text] I’m not talking about politics or religion, although that usually is the #1 lesson. I’m talking about words we say and how they are perceived by others. [/vc_column_text][vc_empty_space height=”12px”][vc_column_text] It’s so interesting when you take an interest in something

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It’s time to plant!

[vc_row][vc_column][vc_column_text]How crazy is it that we have entered into the final weeks of 2019? I can still remember the Y2K of 2000. It seemed so impossible that we had actually hit the year 2000, but 2019? No freaking way![/vc_column_text][vc_empty_space height=”12px”][vc_column_text]Many of you know how this time of year for me, is seed planting time. Business

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Client experience is everything!

[vc_row][vc_column][vc_column_text] I honestly don’t know if my patience level, as I get older, is getting shorter or if I’m just tired of the lack of “everything”. [/vc_column_text][vc_empty_space height=”12px”][vc_column_text] I don’t consider myself to be an angry person, however I have truly been put through the test these past few weeks. Different days, different circumstances all with

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How do you measure Success?

[vc_row][vc_column][vc_column_text] My husband and I recently had dinner with some friends we haven’t seen in a while. Mrs.(to keep the name private) is a school teacher. Mr. (to keep the name private) is a retired police officer. [/vc_column_text][vc_empty_space height=”12px”][vc_column_text] For 30 years he protected his city, provided for his wife and kids providing a good

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Expanding your retail!

[vc_row][vc_column][vc_column_text]Here we are again, the last quarter of the year. Wow! Can someone please tell me, where the time goes?[/vc_column_text][vc_empty_space height=”12px”][vc_column_text]As I finish up my year long season of Trade shows which, thanks to many of you were a great success, I think about the many conversations I had with those who visited our booths

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A forever Journey

[vc_row][vc_column][vc_column_text]My journey this past week, has been an emotional one.[/vc_column_text][vc_empty_space height=”12px”][vc_column_text] Gearing up towards my first experience with teaching the OSS oncology class and hoping I can deliver the message as Becky with the OSS has done for years. [/vc_column_text][vc_empty_space height=”12px”][vc_column_text]As with every class I offer, it’s personal. It’s personal because I believe in what I

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Oncology Care in your Salon!

[vc_row][vc_column][vc_column_text] I am soon to embark on a new adventure. 2020 marks the year, I will be independently teaching “Oncology Care in the Pedicure room” [/vc_column_text][vc_empty_space height=”12px”][vc_column_text]I’ve taken 2 classes, one of which I hosted. I’m about ready to host a 2nd and teach with the assistance of Becky Kuene, the amazing soul that brought

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Worth repeating!

[vc_row][vc_column][vc_column_text] I’ve always said, there are 2 types of service providers in the Pedicure arena. You have the Technicians that go through the motion of “performing the pedicure” and you have the Technician who “performs a service”. [/vc_column_text][vc_empty_space height=”10px”][vc_column_text] The difference between the two is simple. The Technician who performs the pedicure, goes through the

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