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Expanding your retail!

[vc_row][vc_column][vc_column_text]Here we are again, the last quarter of the year. Wow! Can someone please tell me, where the time goes?[/vc_column_text][vc_empty_space height=”12px”][vc_column_text]As I finish up my year long season of Trade shows which, thanks to many of you were a great success, I think about the many conversations I had with those who visited our booths […]

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A forever Journey

[vc_row][vc_column][vc_column_text]My journey this past week, has been an emotional one.[/vc_column_text][vc_empty_space height=”12px”][vc_column_text] Gearing up towards my first experience with teaching the OSS oncology class and hoping I can deliver the message as Becky with the OSS has done for years. [/vc_column_text][vc_empty_space height=”12px”][vc_column_text]As with every class I offer, it’s personal. It’s personal because I believe in what I

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Oncology Care in your Salon!

[vc_row][vc_column][vc_column_text] I am soon to embark on a new adventure. 2020 marks the year, I will be independently teaching “Oncology Care in the Pedicure room” [/vc_column_text][vc_empty_space height=”12px”][vc_column_text]I’ve taken 2 classes, one of which I hosted. I’m about ready to host a 2nd and teach with the assistance of Becky Kuene, the amazing soul that brought

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Worth repeating!

[vc_row][vc_column][vc_column_text] I’ve always said, there are 2 types of service providers in the Pedicure arena. You have the Technicians that go through the motion of “performing the pedicure” and you have the Technician who “performs a service”. [/vc_column_text][vc_empty_space height=”10px”][vc_column_text] The difference between the two is simple. The Technician who performs the pedicure, goes through the

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Are you ready to “Up your game”?

[vc_row][vc_column][vc_column_text] I am humbled again by a couple of referrals I received this week for potential new clients. It doesn’t seem like a job to me when I’m able to help people grow personally and professionally. To think I’m trusted as a mentor from my piers/my clients to the extent they refer my name…..I’m truly grateful. [/vc_column_text][vc_empty_space

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Why choosing the right tools is important!

[vc_row][vc_column][vc_column_text] It’s always mind boggling to me when our Technicians don’t take the time to not only choose the right tools, but care for their tools properly. [/vc_column_text][vc_column_text]   After all, tools we use in our service(s) ARE our life. [/vc_column_text][vc_column_text] When we talk about changing the image of our Industry and charging higher prices

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Are you Accommodating?

[vc_row][vc_column][vc_column_text] Is there a difference between Customer Service and Accommodating?   [/vc_column_text][vc_column_text] Customer Service; The assistance and advice provided by a company to those people who buy or use its products or services. Accommodating; Those who are easy to get along with and willing to help you. Those who are cheerfully willing to make small

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