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In every class I teach, there is one common denominator. Our Technicians don’t like “selling” retail, they know they should yet don’t and/or they are “selling” very little. First of all, the language needs to change. There is a reason I am putting “selling” retail in parentheses. We don’t “sell”. We recommend at home care products […]

During my years of teaching, I have always been a firm believer we need to have a good referral base within our Businesses. When I owned my Salon, I was always part of a network group which afforded me the opportunity to meet many people from many different fields. to the outside world (my clients)

This is not a new topic to me, yet as with most of my blogs inspiration comes to me in many forms. I realize I can repeat some of my topics, as our outlook on topics can change. Whether that change is from growth or just opening our minds to something different, it doesn’t matter.

Isn’t it funny how life Is similar to a self driving vehicle?  We can direct it a certain way yet, it is in automatic motion. If you had asked my teenage self, I would never had said I would be in the Beauty Industry. I started out working when I was very young. I moved

Leaving March and heading into April, I can’t help be reminded of what life was like just a short four years ago.  The health concerns of the pandemic was only one part of the stresses myself and many other small Business owners were facing. Life as we knew it would never be the same….and it

If you ask anyone who knows me, I am not a pessimistic person. For whatever reason, I’ve always had the ability to look on the bright side of things and not question what is happening and why. I always try to keep the faith. These past 3-4 years I have seen a big shift in

Isn’t it crazy? The New Year begins and we feel like we have a whole year ahead of us…when suddenly we are springing forward and having to prepare for our summer Business.  Where does the time go? After our Missing Pieces class this past week, I was speaking with one of the attendees. I shared

You can believe me when I share with you, I have struggled with price increases more than once as a Salon Owner of 24 years. I’ve gone through the turmoil in my head over and over again, trying to make a decision. I’ve let my fear of losing clients, stop me from making a decision

I’m going to go out on a limb here and make this statement ‘most Technicians don’t even realize the pitfalls of deregulation“. Truth be told. I feel like in today’s environment, it won’t make a difference. Don’t get me wrong. I am NOT in favor of deregulating. When I first invested in this Industry back

Back in the mid to late 90’s my Salon was hopping. I had an amazing team of Technicians from Nails to Hair, Skin Care & Massage. We were fortunate to be in an area of Professional offices and were well known for the quality of our services. After all, we were the primary Salon services