When I travel, it puts a lot of stress on my entire operation. My office work gets behind, I have limited access for information I receive request for and my family doesn’t have their wife or Mom home. Just to name a few!
In addition, making business decisions, as we have discussed before is also stressful. The decision to expand my product base and add LCN had to be the one most thought out and difficult decision I have ever made in my career as a Distributor.
I had to first find a product I could believe in as much as I do Footlogix. Especially when I’ve been told, “I am the face of Footlogix”. I also had to find a product which you, my clients could believe in as well. Like you, the big box stores and Amazon are a threat to my business and I had to think outside of the box and think about my future and my families future. I had to plan for survival.
Going back to traveling, the exhilaration of meeting my clients when I’m traveling is what keeps me going. But, I can tell you I have never been so validated nor as moved as I was last week when I received the following email from a client, I would not hesitate to call my friend.
Reggie Stephens is cream of the crop when it comes to Pedicures. He is NASP certified receiving his advanced certifications in Pedicuring and Reflexology. And, he takes sanitation and disinfection along with client care….very seriously. Reggie is what all Pedicurist should strive to be like.
Here is what I received:
Here’s a little story for ya… I thought about it this morning as we were texting back & forth….
When you separated yourself from Footlogix (corporate) position, and then started bringing in other product lines, I got really upset with you, thinking to myself, how could she do that…. bring in a competing line, etc…. Then one day I was sitting and thinking about it, and realized, that it really was a wise & thoughtful decision, and not an easy one to make…. But it was what was best for you, and (probably) them in the long run…. You took responsibility for growing your business (distributorship) and make the right decisions for your clients.
So I just wanted to tell you that I’m proud of you and what you are doing…. providing a foot focused distributorship, offering the best products for your clients to offer to theirs…. I will always support you in that mission!!!! Just remember that growth is not always a painless effort, that’s why it is called growing pains…..
With love & support…
I wanted to share this with you for a couple of reasons. First, we are never to old and never to confident to receive validation. It just takes one person to remove any doubt from your mind. Although I felt confident my decision has been a good one, this validation from Reggie has allowed me to breath a sigh of relief.
Second, when was the last time you randomly sent a note to one of your clients, or even a team member expressing your gratefulness, your thankfulness for them? When was the last time you made a small gesture and turned it big?
In this Beauty world of Pedicures we live in, the competitors, the big box stores, Amazon….client and team loyalty is HUGE!
I sincerely appreciate all of you and Thank You for your business, for reading my articles, for all you gracious comments and for your continued support.
Thank you Reggie for those kind and humbling words. Thank you for noticing what I do IS for you, my clients and simply…..Thank you for being you!
EXCITING NEWS REGARDING THE 2016 PREMIER SHOW-ORLANDO coming soon!